About us
Plan, design, install, manage, comply
At Smart Building Technology, we know that you want to be confident that the environments you manage are continually safe and compliant. To do that, you currently need the time each month to process reports and analyse isolated data points to determine if issues exist.
The problem is that you have limited time and expertise to make this judgement, which leaves you feeling overwhelmed — and your buildings and reputation vulnerable to risks. We believe that access to live data readings combined with our expert support services provides the perfect balance: saving you time while raising health, safety, and compliance standards.
We understand that today’s economic climate demands greater efficiency, automation, and measurable ROI.
That’s why over the last 7 years, we’ve developed a cost-effective and robust monitoring solution: Critical Asset Monitoring. This technology is already trusted by organisations to improve compliance strategies, enhance safety, and protect the wellbeing of building occupants.
With Critical Asset Monitoring, you gain continuous access to live data readings and the backing of our expert support network, monitoring your systems around the clock. You’ll be alerted to any change in conditions that could compromise safety, compliance, or building performance — giving you peace of mind and protecting your reputation.



Why choose us
14+
Years of Experience
>500+
Buildings Fixed
46+
Companies Helped
>37,200
Alerts Resolved
Your Team
Meet the team below, We are all here to ensure the service provided is exactly what you need.
Keith Elwell, founder and managing director of SBT, is recognised as one of the UK’s foremost authorities on Legionella compliance. With more than 15 years of specialist experience in regulation and building safety, his expertise in Legionella control is second to none. Keith has supported organisations across multiple sectors, helping them not only achieve compliance but also create safer, smarter environments that protect the people who use their buildings every day.
What sets Keith apart is his ability to turn complex regulation into clear, practical strategies that deliver real impact. Known for going above and beyond, he combines meticulous technical knowledge with a genuine passion for raising standards. As the driving force behind Smart Building Technology, Keith continues to set the benchmark for excellence in Legionella management, making him a trusted advisor and a vital asset to every client he works with.
Keith Elwell
Managing Director
James Campbell
Associate Director
James Campbell, Technical Associate Director at SBT, is an accomplished expert in IoT and smart technologies. With over a decade of experience in computer science, engineering, and software development, James brings a deep understanding of how to design, deploy, and integrate technology that truly delivers. His expertise spans the full IoT lifecycle, from concept and architecture to implementation and optimisation, ensuring clients get robust, future-proof solutions that work seamlessly in practice.
James is passionate about harnessing data to drive smarter decision-making. Working closely with our data team, he transforms complex information into clear, actionable insights that help clients cut costs, improve efficiency, and unlock new opportunities. His innovative approach, technical precision, and collaborative style make him a driving force behind SBT’s reputation for excellence in smart building solutions.
Kyle Andrews
Account Manager
Kyle Andrews, Account Manager at SBT, is a highly dedicated professional with more than a decade of experience in the compliance industry. As both an account manager and trained Legionella risk assessor, Kyle combines strong client management skills with technical expertise, ensuring every project is handled with precision and care. He works closely with clients to understand their unique needs, building trusted relationships that prioritise safety, compliance, and peace of mind.
Kyle takes a proactive approach to risk management, regularly reviewing monthly report data to identify potential issues before they escalate. By providing clear, actionable recommendations, he helps clients minimise on-site risks and maintain the highest standards of compliance. His commitment, attention to detail, and client-first mindset make him an invaluable member of the SBT team.
Andrew Robbins
IoT Engineer
Andrew Robbins, IoT Engineer at SBT, is a skilled specialist in deploying, maintaining, and assuring the quality of our smart monitoring systems. With strong hands-on expertise in IoT technology, Andrew ensures every installation runs smoothly, systems perform reliably, and clients receive the support they need. His technical precision and problem-solving approach make him an essential part of delivering cutting-edge, dependable solutions.
Andrew also plays a key role in quality assurance, making sure every project meets the highest standards from start to finish. Working closely with clients on-site, he helps turn complex technology into straightforward, effective outcomes, providing reliable data and insights that empower smarter decision-making. His commitment to excellence ensures clients can trust in both the performance and longevity of their systems.

Certifications

LCA
We are proud member of the Legionella Control Association, committed to upholding the highest standards in water safety and demonstrating best practices in legionella risk management and compliance.
Every member of our team completes mandatory training to ensure their safety at all times. We follow current safety standards and undergo rigorous and regular training.

Goldman Sachs
We are proud to be a Goldman Sachs 10,000 Small Businesses alumnus - a transformative experience that sharpened our strategic thinking, expanded our network, and equipped LCS with the tools to accelerate business growth and leadership. Continued access to similar size businesses is key to our strategic plans.
Contact us
For all your legionella Management needs
Speak with a consultant today
Or submit and message / query below and a consultant will be in touch.
Many thanks.
To receive your action plan and book use the form below
Please submit your risk assessment and schematic drawings below
Contact Us
Thank you for contacting us.
A member of the team will be in touch with you shortly.
If you require a more immediate response please call: 01527 362750 and speak with an expert today.
Oops, there was an error sending your message.
Please try again.
Head Office
29b Enterprise Centre,
Heming Road,
Washford,
Redditch,
Worcestershire,
B98 0DH
Call us
01527 362750
Technical Support
Office F6,
Marlowe Innovation Centre,
Marlowe Way,
Newington,
Ramsgate,
Kent,
CT12 6FA
Call us
01527 362750
FAQs
-
What is the critical asset monitoring system?
The critical asset monitoring system is a proactive compliance and safety platform that delivers 24-hour actionable alerts for any building emergency. It ensures that if a critical system asset fails, building management are immediately informed so the issue can be resolved before it harms occupants or breaches compliance requirements.
-
Is critical asset monitoring only about damp and mould?
No. While critical asset monitoring does help prevent damp and mould, its primary purpose is much broader: it provides an early warning for any emergency requiring urgent repair. From heating failures to water leaks or ventilation breakdowns, the system keeps you one step ahead.
-
How does critical asset monitoring work?
Sensors are placed across critical building systems to monitor performance in real time. If an issue is detected, an immediate alert is sent to management, enabling them to take fast, targeted action. This helps protect residents, reduce downtime, and avoid escalating damage.
-
What happens when the system detects a fault?
When thresholds are breached, the system generates an actionable alert that tells you what the problem is and where it is located. This means you can prioritise the repair and resolve it within the required 24-hour response window.
-
How does this system support Awaab’s Law?
Our critical asset monitoring system directly supports compliance with the new legal requirement for 24-hour responses to emergency hazards. It gives landlords and housing providers proof that they acted swiftly and responsibly to safeguard their tenants.
-
What types of issues can critical asset monitoring detect?
It can monitor a wide range of risks, including:
Damp and mould conditions
Heating and hot water failures
Pipework leaks
Ventilation breakdowns
Legionella risk in water systems
Indoor air quality concerns
It acts as a central platform for multiple building compliance areas.
-
Can the system be expanded?
Yes. Critical asset monitoring is modular and future-proof. It can easily be extended with IoT sensors for Legionella monitoring, indoor air quality, leak detection, energy efficiency, or any other building compliance requirement.
-
How is this different from other damp and mould solutions?
Most other providers only look at moisture risk. Our critical asset monitoring system is a whole-building compliance solution. It tackles damp and mould as part of a much wider approach to safety, compliance, and emergency readiness.
-
Is it suitable for large-scale property portfolios?
Absolutely. Whether you manage a housing association, a local authority estate, or a commercial property portfolio, critical asset monitoring provides a single platform to monitor multiple sites and all their critical systems.
-
How does this help landlords and housing associations?
By providing real-time alerts and compliance evidence, landlords can:
Demonstrate responsible management
Avoid costly fines or reputational damage
Protect residents’ health and wellbeing
Reduce repair costs by fixing issues before they escalate
-
Does the system provide an audit trail?
Yes. Every alert and every response is logged automatically, giving you a full compliance record. This helps demonstrate legal compliance, reassure tenants, and defend against any disputes.
-
How do tenants benefit from critical asset monitoring?
Tenants gain peace of mind knowing their housing provider is being proactive. They can live in safer, healthier homes with the assurance that any serious issue will be dealt with within the 24-hour response time required by law.
-
How easy is it to install?
Installation is quick and minimally disruptive. The sensors are discreet, wireless where possible, and can be deployed across properties rapidly. The system is designed for fast rollout at scale.
-
What is the return on investment?
By preventing major damage, reducing complaints, and avoiding costly enforcement action, Awaab Alert more than pays for itself. It also supports long-term cost savings by enabling smarter maintenance planning.
-
How do I get started with critical asset monitoring?
Getting started is simple. Contact our team to discuss your property portfolio, and we’ll design a tailored deployment plan. From there, installation is quick, and you’ll start receiving actionable alerts straight away.
Lets make your
building Smart

Need help detecting critical asset failures before they happen?
We offer expert services, at affordable prices that are just a call away.
Call us on - 01527 362750
What our customers have to say...
REVIEWS
“I can sleep at night knowing that I'm not putting us in any kind of danger”
Andy - Director - Tackle Tidy - Redditch
“It is like having an engineer 24/7 with their hand on the plant”
Richard Thornett - Lead Engineer - BSW Southampton
"The real time data allowed us to make several minor adjustments and changes to achieve satisfactory temperatures throughout the property that would not normally be picked up."
James Shaw - Director - Miller Freeman
“It gives us a good hold on monitoring the whole system”
Brendon Moylan - Property Manager - Oakfield Community
“I can sleep at night knowing that I'm not putting us in any kind of danger”
Andy - Director - Tackle Tidy - Redditch
“It is like having an engineer 24/7 with their hand on the plant”
Richard Thornett - Lead Engineer - BSW Southampton
FACEBOOK REVIEWS
Jon fixed some lighting issues that I couldn't handle on my own. He was professional, courteous and worked quickly. Jon fixed some lighting issues that I couldn't handle on my own. He was professional, courteous and worked quickly.
Mike T.
Jon fixed some lighting issues that I couldn't handle on my own. He was professional, courteous and worked quickly. Jon fixed some lighting issues that I couldn't handle on my own. He was professional, courteous and worked quickly.
Oliver K.
Jon fixed some lighting issues that I couldn't handle on my own. He was professional, courteous and worked quickly. Jon fixed some lighting issues that I couldn't handle on my own. He was professional, courteous and worked quickly.
Sara J.
Jon fixed some lighting issues that I couldn't handle on my own. He was professional, courteous and worked quickly. Jon fixed some lighting issues that I couldn't handle on my own. He was professional, courteous and worked quickly.
Mike T.
Jon fixed some lighting issues that I couldn't handle on my own. He was professional, courteous and worked quickly. Jon fixed some lighting issues that I couldn't handle on my own. He was professional, courteous and worked quickly.
Oliver K.

























